Service Content
GODO PUMPS has established a relatively sound marketing service system: 30+ domestic and foreign branches have been established to provide customers with high-quality pre-sales, in-sales and after-sales service, so that you can buy with confidence and use it with satisfaction. We must respond to after-sales requests within 3 minutes, give solutions within 2 hours, and solve customer needs within 48 hours, so that customers can obtain excellent after-sales experience.
Service Content
GODO PUMPS has established a relatively sound marketing service system: 30+ domestic and foreign branches have been established to provide customers with high-quality pre-sales, in-sales and after-sales service, so that you can buy with confidence and use it with satisfaction. We must respond to after-sales requests within 3 minutes, give solutions within 2 hours, and solve customer needs within 48 hours, so that customers can obtain excellent after-sales experience.
Pre-sales service
Professionals at all levels such as sales consultants, technical engineers, sales managers, etc. provide active, fast, comprehensive and meticulous services, including product selection, program consultation, professional fluid transportation program customization, personalized matching program customization, engineering program customization, etc. , think about the needs of customers, and provide customers with what they need.
In-sales service
During the period from the signing of the contract to the confirmation of the receipt, the professional service personnel will follow up and advance, and strive to deliver each batch of goods to the customer on time, with quality and quantity.
After-sales service
1. 24-hour service hotline.
2. A professional engineer answers inquiries and answers quickly.
3. Product tracking service.
4. Product service deadline reminder service.
5. Recall service.
6. Repair and replacement services.
7. Product accessories library.
8. Customer file database.
A professional diaphragm pump service provider, attentively serves every customer.